- This service proceeds with international shipping by requesting a delivery agent after purchasing personal items or desired products directly.
- When a customer sends a product to the Hanguk Mall distribution center, he/she immediately fills out an application for the delivery agency, and when the product sent to the distribution center is received, the international shipping fee is set and informed to the customer after checking the product and basic inspection. Delivery will proceed after reviewing the details on My Page and completing the payment.
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STEP01 Shopping mall purchase Buy the product you want from the product purchase site.
In the consignee address field, enter the forwarding address for delivery. -
STEP02 Delivery agency application form Fill out the delivery agency application form before receiving the requested product at the distribution center.
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STEP03 Logistics center storage The products for which you have applied for proxy purchase to the Hanguk Mall Logistics Center are in stock.
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STEP04 Basic inspection We notify customers of the goods that have been received and conduct essential inspections.
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STEP05 Pay shipping The international shipping fee is set based on the actual or volumetric weight of the product, and the shipping fee is paid when the customer is notified.
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STEP06 Release After payment of the shipping fee is confirmed, the product is shipped from the delivery site.
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STEP07 International shipping and customs clearance Customs clearance is done after international delivery.
Customs duties may be incurred during the customs clearance process. -
STEP08 Domestic delivery Domestic delivery is made after customs clearance.